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eThekwini Metropolitan Municipality (ETH)
Service Delivery Statistics
| 2021/22 | 2020/21 | 2019/20 | 2018/19 | 2017/18 | |
| Water | |||||
| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 1 231 111 | 930 839 | 925 788 | 920 363 | 960 304 |
| Number of domestic households/delivery points | 1 207 536 | 909 383 | 905 402 | 899 976 | 940 042 |
| Inside the yard | 671 077 | 664 601 | 660 620 | 655 894 | 702 710 |
| Less than 200m from yard | 249 532 | 244 782 | 244 782 | 244 082 | 237 332 |
| More than 200m from yard | 286 927 | 0 | 0 | 0 | 0 |
| Domestic households with access to free basic service | 594 986 | 586 227 | 584 435 | 579 127 | 568 365 |
Electricity |
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| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 792 486 | 786 439 | 781 960 | 764 499 | 748 485 |
| Domestic households with access to free basic service | 103 719 | 103 719 | 216 529 | 191 033 | 174 687 |
Sewerage and Sanitation |
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| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 886 042 | 873 463 | 870 087 | 866 873 | 855 863 |
| Number of households using: | |||||
| Flush toilet - public sewerage | 483 786 | 480 001 | 479 944 | 478 649 | 474 993 |
| Flush toilet - septic tank | 107 525 | 107 525 | 107 525 | 107 525 | 107 525 |
| Ventilated pit latrine | 35 000 | 35 000 | 35 000 | 35 000 | 35 000 |
| Bucket system | 0 | 0 | 0 | 0 | 0 |
| Other | 236 156 | 230 551 | 227 232 | 225 313 | 218 083 |
| Domestic households with access to free basic service | 446 400 | 445 667 | 442 291 | 439 077 | 294 675 |
Solid Waste Services |
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| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 1 189 540 | 1 189 540 | 1 189 540 | 1 131 000 | 1 131 000 |
| Domestic households with access to free basic service | 123 342 | 123 342 | 602 939 | 602 939 | 391 283 |
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