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Nelson Mandela Bay Metropolitan Municipality (NMA)
Service Delivery Statistics
| 2022/23 | 2021/22 | 2020/21 | 2019/20 | 2018/19 | |
| Water | |||||
| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 315 535 | 295 744 | 286 092 | 257 927 | 245 293 |
| Number of domestic households/delivery points | 305 476 | 285 685 | 275 781 | 248 245 | 235 226 |
| Inside the yard | 288 739 | 249 467 | 248 245 | 247 789 | 234 770 |
| Less than 200m from yard | 16 737 | 36 218 | 27 536 | 456 | 456 |
| More than 200m from yard | 0 | 0 | 0 | 0 | 0 |
| Domestic households with access to free basic service | 43 548 | 44 384 | 59 161 | 52 801 | 78 914 |
Electricity |
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| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 359 662 | 337 982 | 336 311 | 324 410 | 300 436 |
| Domestic households with access to free basic service | 33 818 | 35 876 | 45 778 | 45 224 | 63 706 |
Sewerage and Sanitation |
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| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 271 249 | 256 977 | 256 007 | 244 947 | 241 992 |
| Number of households using: | |||||
| Flush toilet - public sewerage | 255 049 | 240 785 | 239 563 | 223 857 | 222 111 |
| Flush toilet - septic tank | 0 | 0 | 0 | 3 681 | 3 681 |
| Ventilated pit latrine | 131 | 123 | 123 | 123 | 123 |
| Bucket system | 6 010 | 6 010 | 6 010 | 6 010 | 6 010 |
| Other | 0 | 0 | 0 | 1 594 | 0 |
| Domestic households with access to free basic service | 44 581 | 45 527 | 60 011 | 59 154 | 78 914 |
Solid Waste Services |
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| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 235 843 | 235 644 | 228 440 | 227 365 | 367 860 |
| Domestic households with access to free basic service | 41 238 | 41 187 | 51 827 | 49 846 | 67 363 |
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