Contact Details

Physical Address: Unit 5, Growthpoint Park Business Park, Cnr Tonetti & Old Pretoria Roads, Midrand
Postal Address: PO Box 2638, Midrand, 1685
Telephone: +27 (0)11 554 8000


Business Continuity Management Services

Organisation Profile

ContinuitySA is Africa’s leading provider of business continuity management services, all designed to enhance business resilience in an age of escalating threat.

Why business continuity management?

Businesses, government entities and non-governmental organisations operate in a volatile and threatening environment, and must manage their risks.

These risks have been heightened by the emergence of digital business platforms: downtime of IT systems or communication networks means a company cannot conduct business. Similarly, the data stored on corporate IT systems is valuable and is often subject to regulatory oversight. Companies therefore need contingency plans to recover lost data in the event of systems failures.

The growth of a digital global economy has also exaggerated the risks businesses have always faced. Today’s long and complex supply chains make organisations vulnerable to disasters at the other end of the globe. Cyber-crime has also become a major risk.

In addition, businesses continue to face the risks posed by unstable international and local politics, industrial action, disease epidemics, power and water shortages, and so on.

Understanding the business impact of these interconnected risks is increasingly a task for a professional. Leading governance codes, such as the King Code, are increasingly integrating the management of risk, including IT risk, into their governance frameworks. Boards have to ensure that organisations take all reasonable measures to ensure they can recover from a disaster, foreseen or unforeseen.

In addition, an organisation’s individual risk landscape is never static. Strategic changes may involve new risks or a different risk appetite, and circumstances may change.

In other words, business continuity plans need to be actively managed to ensure they remain aligned with corporate strategy. They also need to be regularly and thoroughly tested in order—a disaster is no time to discover flaws. Testing can also help to make the organisation generally more resilient in the face of unforeseen disasters for which no specific plans have been made.

As business continuity management has become recognised as an important corporate function, the industry has professionalised. The ISO22301 offers a recognised global standard, and the Business Continuity Institute establishes the professional qualifications of individuals and service providers. It also issues Good Practice Guidelines to supplement the ISO standards.

Why ContinuitySA?

Organisations increasingly realise that understanding and mitigating risk is best left to experts with both the skills and infrastructure to provide peace of mind for all stakeholders.

ContinuitySA has established itself as Africa’s premier provider of business continuity management services, with three decades of experience in helping organisations build resilience. We are a Premium Gold Partner of the Business Continuity Institute, the leading professional organisation, and all our staff are members of the Institute.

We also offer a range of training courses for those tasked with business continuity management. Our ISO22301 training is recognised by the Professional Evaluation and Certification Board and the American National Standards Institute. ContinuitySA has developed a comprehensive curriculum to enable people to become certified Business Continuity Management practitioners. The courses can be customised for individual companies.

ContinuitySA operates the continent’s biggest network of recovery centres, with more than 20 000m2 of space in Gauteng (Midrand and Randburg), the Western Cape (Tyger Valley, Bellville and Somerset West), and Kwa-Zulu Natal (Mount Edgecombe) as well as smaller centres in Botswana, Mozambique, Mauritius and Kenya. All of this means that our clients can be sure that when the chips are down, their data and systems can be safely and quickly recovered and, if necessary, fully functional work areas are ready for them. All the major telecommunications providers terminate in our recovery centres, thus offering alternative communication options at need.

Best of all, because these centres effectively act as a shared infrastructure, they offer clients the opportunity to access top-notch backup capabilities at a fraction of the cost.

In summary, partnering with ContinuitySA means the ability to access the right business continuity solution cost-effectively, without the need for capital expense or the risk of distracting in-house IT staff.

ContinuitySA offers a comprehensive range of services covering Advisory, Technology and Resilient Office Solutions:

Business Continuity Management Advisory Services: Our flexible methodology has been refined over the years. Covering both strategic and operational elements of business continuity management, it incorporates the requirements of the Business Continuity Institute’s Good Practice Guidelines as well as ISO22301, ISO27002, ISO31000 AND PAS77. Our advisory practice also offers specialised consulting on enterprise risk management—in line with cutting-edge thinking, our team helps clients to mitigate risk while pursuing the opportunities inherent in risk.

Complete Continuity Training Academy Solutions: Standardised and customisable training solutions for all elements of business continuity management.

Hosting Services: We offer a range of options to provide the infrastructure needed to provide for business continuity. Options include Co-Location Hosting, Managed Hosting, Virtual Server Hosting and Managed Network Security.

Bandwidth Services: Often overlooked, the quality of the connectivity between production and recovery sites is critical once a disaster is invoked. ContinuitySA offers three, fully burstable bandwidth services: Internet connectivity, MPLS connectivity and point-to-point connectivity.

Availability Services: We offer a range of options to ensure that clients always have access to their IT systems and data. Services include Backup and Recovery, Server Replication and High-Availability Solutions. We have recently introduced Disaster Recovery as a Service, offering clients the usability and cost benefits of the cloud model to ensure organisational sustainability remotely without the management headache and cost of an in-house capability.

Standby Services: We offer fully equipped, client-ready recovery sites on either a dedicated or syndicated basis. Services offers a range of service options, including Server Recovery, Work-Area Recovery, Voce and Network Recovery, and a fully Portable Recovery service for occasions when existing premises are usable, but equipment is required.